Platform Engineering & Internal Developer Platforms
Every new service or environment requires a manual ticket to the platform team, provisioning takes days, and inconsistent setups across teams are producing incidents that trace back to configuration drift.
How we tackle it
We treat the platform as a product with developers as its users, not as a pile of shared Terraform. Golden paths are opinionated defaults for the common 80% of services, exposed through a thin abstraction (Backstage, a CLI, or a lightweight API) so teams get infrastructure without writing YAML from scratch, while platform engineers retain control through policy-as-code guardrails rather than manual review gates.
Current-state pain points
- New service provisioning takes days and requires platform team involvement
- No standard for how services are built, deployed, or observed
- Developers routinely bypass guardrails because self-service doesn't exist
- Platform team spends most of its time on repetitive provisioning requests
- Environment drift between teams causes hard-to-reproduce incidents
What is in scope
- Golden-path service templates covering CI/CD, observability, and infra defaults
- Self-service provisioning workflows (developer portal or CLI-driven)
- Policy-as-code guardrails enforced at provisioning and deploy time
- Multi-environment strategy (dev, staging, prod) with promotion pipelines
- Platform API/interface layer abstracting underlying cloud primitives
- Developer documentation and onboarding for the new platform
Who it is for
- Engineering orgs where the platform/DevOps team is a queue, not a service
- Companies scaling from a handful of services to dozens of independently deployed teams
- Organizations with inconsistent environment configuration across teams causing production incidents
- Platform teams wanting to shift from ticket-based support to a self-service golden-path model
Prerequisites
- A platform or DevOps team with capacity to own the platform post-handover
- Existing CI/CD pipelines or a willingness to standardize on one
- Executive sponsorship, since golden paths require some teams to change existing workflows
- Baseline security and compliance requirements documented
What you end up owning
Artifacts land in your repositories and cloud accounts, with documentation to match.
- Internal developer platform architecture and interface design
- Golden-path service templates (scaffolding, CI/CD, observability wired in by default)
- Self-service provisioning workflow with role-based access controls
- Policy-as-code guardrail set covering security, cost, and compliance defaults
- Developer portal or CLI tooling for service catalog and provisioning
- Platform onboarding documentation and internal training session
- Metrics dashboard for platform adoption and provisioning lead time
How the work is sequenced
Current-State Assessment
Map existing provisioning workflows, bottlenecks, and the variance in how teams currently deploy and operate services.
Golden Path Design
Define opinionated service templates and the platform interface developers will actually interact with.
Guardrail Implementation
Encode security, cost, and compliance requirements as policy-as-code so they are enforced automatically, not via manual review.
Rollout & Migration
Onboard pilot teams onto the platform, gather feedback, and iterate before expanding to the wider engineering org.
Adoption & Handover
Instrument adoption metrics, document the platform, and transition ownership to the internal platform team.
What we typically use
Developer Portals
Provisioning & IaC
Policy & Guardrails
CI/CD & GitOps
What changes when this is done
Qualitative outcomes only. Any figures depend entirely on your estate, and we will not quote them before measuring.
- Shorter time from code to running service without platform team involvement
- Consistent service configuration across teams, reducing configuration-related incidents
- Platform team shifts from ticket queue to platform product ownership
- Guardrails enforced automatically rather than via manual review bottlenecks
- Clearer visibility into what is running and who owns it
Common questions
Related service
Other solutions
Cloud Migration
Move workloads off legacy or on-prem infrastructure onto AWS, Azure, or GCP without disrupting the business.
Infrastructure Automation & IaC
Replace manual, console-driven infrastructure changes with version-controlled, reviewable Terraform.
Cloud Cost Optimization & FinOps
Bring visibility and accountability to cloud spend without cutting into performance or reliability.
Talk to the engineers who would do the work
Bring your current architecture, constraints and the problem you are trying to solve. We will tell you what we would change first, what it depends on, and where we would start.